Content Report & Removal Policy

1. Policy Purpose

AppGet is committed to maintaining a safe and legal platform. This policy outlines our process for reporting and removing content that violates our terms of service or applicable laws.

2. Types of Content That Can Be Reported

You may report content that:

🚨 High Priority (Removed within 24 hours):

• Malware, spyware, or viruses
• Illegal or prohibited applications
• Copyright infringement
• Data privacy violations
• Security vulnerabilities

⚠️ Medium Priority (Reviewed within 48 hours):

• Misleading or fraudulent apps
• Inappropriate content
• Privacy concerns
• Trademark violations
• Counterfeit applications

3. How to Report Content

Required Report Information:

• Your contact information (email required)
• URL of the reported content
• Detailed description of the violation
• Evidence supporting your claim
• Your relationship to the content (owner, user, etc.)

Reporting Methods:

• Email: report@appget.com.tr
• Online Form: [Link to your report form]
• Priority: Use "URGENT" in subject line for critical issues

4. Our Review Process

Step 1: Initial Assessment

• Acknowledgement within 24 hours
• Preliminary review for validity
• Temporary removal if immediate risk exists

Step 2: Detailed Investigation

• Technical analysis of reported content
• Verification of claims
• Contact with content submitter

Step 3: Final Decision

• Content removal or restoration
• Notification to all parties
• Documentation of decision

5. Response Timeframes

• Emergency Cases: 2-12 hours (malware, illegal content)
• Standard Cases: 24-48 hours
• Complex Cases: Up to 5 business days
• Copyright Claims: 24 hours (DMCA compliance)

6. Content Removal Criteria

We will remove content that:

• Contains malware or viruses
• Violates copyright or trademark rights
• Is illegal in most jurisdictions
• Poses immediate security risks
• Violates our Terms of Service
• Involves data privacy breaches

7. Appeals Process

If you believe content was wrongly removed:

• Submit appeal to appeals@appget.com.tr
• Include case reference number
• Provide additional evidence
• Decision within 3 business days

8. User Accountability

Content Submitters:

• May receive strikes for violations
• Three strikes result in account suspension
• Serious violations cause immediate ban

Reporters:

• Must act in good faith
• False reports may lead to reporting privileges loss
• Malicious reporting may result in legal action

9. Transparency Reports

We publish quarterly reports showing:

• Number of content removal requests
• Types of violations found
• Action taken percentages
• Average response times

10. Legal Compliance

We cooperate with:

• Law enforcement agencies
• Regulatory authorities
• Court orders and legal requests
• International legal frameworks

11. Confidentiality

All reports are handled confidentially:

• Reporter information protected
• Limited access to report details
• Secure data handling procedures

12. Continuous Monitoring

We employ:

• Automated security scanning
• Manual content review
• User feedback systems
• Industry compliance tools

13. Contact Information

General Reports: report@appget.com.tr
Urgent Issues: emergency@appget.com.tr
Copyright Claims: copyright@appget.com.tr
Legal Requests: legal@appget.com.tr

Response Time:

• Emergency: Within 12 hours
• Standard: 24-48 hours
• Legal: 24 hours

⚠️ Important Notice:
False reporting or abuse of this system may result in termination of your account and legal action. Please report in good faith only.

📝 Record Keeping:
All reports and actions are documented and stored for legal compliance purposes.

24/7 Emergency Line:
For critical security issues requiring immediate attention outside business hours.